Privacy Policy

Melah Information Technologies Company Limited

Slogan: Brilliant Ideas. Better Tomorrow

Privacy Policy

Drafted on July 1, 2024

Please read this Privacy Policy carefully (along with the Terms of Use, referred to as “Terms”). It contains important information about the privacy of your data and information regarding the use of the Website. This Privacy Policy outlines how Melah Information Technologies Company Limited (referred to as “Melah”), with its place of business at Sonac Street, Bamenda, collects, uses, maintains, and discloses information collected from visitors of the Website (“You”, “Your”, or “Visitor”). This Privacy Policy applies to Melah’s Website and the services offered by Melah in connection with the Website. By using the Website, you consent to the collection, transfer, storage, disclosure, and use of your information as set out in this Privacy Policy. For the purpose of this policy, any reference to Melah includes its business associates, affiliates, subsidiaries, and sister concerns.

By accessing this Website, you agree to be bound by these Terms. Please read them carefully. If you do not agree to these Terms, you should not access or view this Website.

Information We May Collect

The type of information we collect depends on the circumstances and the service you are using. Generally, we collect information in the following categories:

1. Information Relating to Your Use of the Website

We collect information about how you use our Website, including the pages you visit, the services or information you search for, and the links and content you choose to access. We may also use the personal information you provide to offer relevant content and improve our marketing strategy.

2. Technical Data

We collect information about the device(s) you use to access our Website, including unique mobile device IDs, Internet Protocol (IP) addresses, and online identifiers. This information is linked to a cookie ID, which we receive and process.

3. Contact Data

We collect contact details when you sign up to receive email alerts, attend one of our events, download our content, subscribe to our newsletters, or request a response to a query.

4. Marketing and Communications Data

We collect information about your preferences in receiving marketing information from us and your communication preferences.

5. Sensitive Personal Data Information

You may use Melah’s Website to access information, learn about its products and services, read publications, and check career opportunities without providing any Personal Information (“PI”) or Sensitive Personal Data Information (“SPDI”). However, Melah may collect and process PI/SPDI in the following cases:

(a) If you opt to access services available only to registered users, you may be required to provide details such as your name, date of birth, address, email ID, gender, and phone number. Additional information is optional and can be altered or removed by you at any time. (b) Information provided directly via email or electronic communication. (c) Information provided over telephone calls, which may be recorded. (d) Information provided in physical form, whether sent through post or courier or handed over to a Melah representative. (e) PI/SPDI collected from employees, suppliers, or onsite consultants for employment purposes, service engagement, and attendance recording.

You always have the option to withhold or withdraw consent for providing PI/SPDI. However, Melah reserves the right to discontinue any services that require such data.

Use and Disclosure of Information

Melah does not sell, trade, or rent your personally identifiable information. The collected data is used for analysis and statistical purposes to improve our Website and services.

Sharing User Information

Melah may share aggregated demographic information (not linked to personally identifiable data) with business associates, partners, contractors, affiliates, and advertisers.
We may share user information with third-party service providers to enable our services. By using our Website, you consent to such sharing.
In the event of a business partnership, merger, acquisition, or sale of assets, user information may be transferred to the new entity, and the existing privacy policy will continue to apply unless stated otherwise.

Combining Information

Melah may combine personal and other information across its Website and services to provide personalized offers, promotions, and content. We may also merge data with third-party information where authorized, to improve user experience.

Consent

By accessing and using the Platform and its services, you confirm your understanding and acceptance of this Privacy Policy, including the collection, storage, processing, and use of your personal information. If you do not consent, you should discontinue using our Platform and services.

Security

Melah takes appropriate steps to ensure data privacy and security through various methodologies. However, we cannot guarantee the absolute security of information disclosed online.

Other Websites

Melah is not responsible for the privacy policies of third-party websites linked to our Website. If you provide personal information to such websites, different rules may apply. We strongly advise reviewing their privacy policies before providing any data.

Minors

Melah does not knowingly collect personal information from minors under the age of 21. Minors are not permitted to use the Website or services. If we become aware that information has been collected from a minor, we will delete it promptly.

Corrections and Updates

To modify or update your personal information, please contact us at: 📩 Email: info@melah.com
📞 Tel/WhatsApp: +237 670344547 / +237 696013948

Acceptance of this Privacy Policy

By downloading, installing, accessing, or using our Platform and Services, you signify your acceptance of this Privacy Policy. If you do not agree, please refrain from using our services. Continued use after policy updates will be deemed as acceptance of changes.

Modification of the Privacy Policy

Melah reserves the right to update this Privacy Policy as required. Visitors are encouraged to frequently review this section to stay informed about changes. Modifications will take effect from the date they are posted.

Governing Law and Dispute Resolution

All disputes arising under this Policy shall be referred to arbitration before a sole arbitrator. If the Parties fail to agree on the arbitrator within the timeframe stipulated under the Cameroonian Arbitration and Conciliation Act, 1996, they shall approach the competent Court for an appointment. The arbitration proceedings will be conducted in accordance with the Act, and the seat of arbitration shall be Bamenda. The proceedings will be conducted in English.