Privacy Policy

Melah Information Technologies Company Limited

Slogan: Brilliant Ideas. Better Tomorro

Privacy Policy

Drafted in 1st July 2024

     Please read this Privacy Policy very carefully (along with the Terms of Use referred to as “Terms”). This contains important information about the privacy of your information and data with respect to the use of the Website. This Privacy Policy sets out the manner in which Melah (referred to as “Melah”), having its place of business at Sonac street Bamenda, Melah collects, uses, maintains and discloses information collected from the visitors of the Website. (“You”, or “Your”, or “Visitor”). This Privacy Policy applies to Melah ’s Website and services offered by Melah  in connection with the Website. By using the Website You are consenting to the use, collection, transfer, storage, disclosure and other uses of Your information in the manner set out in this Privacy Policy. For the purpose of this policy, any reference to Melah shall include its business associate(s), affiliates, subsidiaries, and sister concerns.

By accessing this Website, you agree to be bound by these Terms, please read them carefully. If you disagree to be bound by these terms you should not access or view this Website.

  1. Information we may collect

The type of information we collect will depend on the circumstances and the service you are using. Generally speaking, we will collect information relating to you:

    Information relating to your use of the website

    We collect information about how you use our website. This includes information relating to the pages you visit on our website, the services or information you search for and the links and content you choose to access. We may also use the personal information you provide through your use of our Website to provide you with relevant content and to inform our marketing strategy.

    Technical data

    We collect information about the device(s) you use to access our Website. This includes collecting unique mobile device ID or the internet protocol (IP) address online identifiers, which are numbers that can uniquely identify a specific computer or another network device on the internet. This information is linked to a cookie ID, which we receive and process.

    Contact data

    We collect contact details when you sign-up to receive email alerts, attend one of our events, download our content, subscribe to our newsletters or where you ask us to respond to a query you have.

    Marketing and communications data

    We collect information about your preferences in receiving marketing information from us and your communication preferences.

    Sensitive Personal Data information

    You may use Melah’s website to access Information, learn about its products and services, read publications and check career opportunities etc. without providing any Personal Information(“PI”)/ Sensitive Personal Data Information(“SPDI”). Melah may collect and process PI/ SPDI provided by you in the following forms:

        (a) Should you opt to access such services of  Melah, which are available only to registered users, Information is required to be provided by you at registration such as your name, date of birth, address, email ID, gender and phone number. Providing additional information beyond what is required at the time of registration is entirely optional and can be altered or removed by you at any time. The registered users are given access to the web portal/business applications based on the password-based authentication which is chosen by them and securely stored in Melah  servers for the purpose of authentication of the registered users at the time of login; Information that you provide directly;

        (b) Information that you provide directly to  Melah via email or electronic communication;

        (c) Information that you provide to Melah over telephone. Melah may make and keep a record of such information shared by you;

        (d) Information that you provide to Melah in physical form whether sent through post or courier or handed over to Melah representative in person; and

        (e) PI/SPDI collected by Melah from its employees, suppliers or onsite consultants for the purpose of employment, availing their services and recording their attendance etc.

       You will at all times have the option of not providing Melah with PI/SPDI that Melah seeks to collect. Even after you have provided Melah with any PI/SPDI, you will have the option to withdraw the consent given earlier. In such cases, Melah   will have the right to not provide or discontinue the provision of any service that is linked with such PI/SPDI.

  1. Use and Disclosure of Information.

Except as otherwise stated, Melah does not sell, trade or rent your personally identifiable information collected on the Website with others. The information collected by our Website is used to analysis purposes and for statistical purposes for improving our site.

  1. Sharing User Information

    3.1 Melah does not sell, trade, or rent your personally identifiable information collected by Melah to third parties except as provided in this Policy. Melah may share generic aggregated demographic information not linked to any personally identifiable information, regarding visitors and Users with Melah’s business associates, partners, contractors, affiliates and advertisers.

    3.2 Melah may use a Third-party technology partnership to provide this Platform and its Services to You, to enable such Services, User information including Profile Information, User Content, behavior, technical and/or transaction information may be shared with such third parties. You hereby agree to allow Melah to share such information with such contracted third parties.

    3.3 Melah reserves the right to transfer Personal Information of users to another party as a result of business partnership, contractual engagement, merger, acquisition, or sale of all or a portion of Melah’s assets to another party, and under such a circumstance, the provisions of this privacy policy will continue to apply unless you are notified otherwise.

  1. Combining Information

      Melah may combine your personal and other information across the Website and services in order to provide offers, promotions and information that is most relevant to Your interests, likes and/or preferences. Melah may also combine information you share with Melah on the Platform and with respect to Services with information you have provided to third parties, who have been authorized by you to share the information with us, for providing content, advertising, promotions, and offers, and for improving User experience on the Platform and Services. Melah may share your information with third parties, who have your information, and who are authorized to combine information.

  1. Consent

You hereby confirm that you have understood the terms and conditions of this policy and consent to the collection, storage, processing and use of your personal and other information in accordance with the terms and conditions of the policy. You agree to not use the Platform and services offered by Melah if you do not wish to share your personal and other information.

  1. Security

Melah takes appropriate steps to ensure data privacy and security including through various methodologies. However, Melah cannot guarantee the security of any information that is disclosed online.

  1. Other Websites

Melah is not responsible for the privacy policies of Website to which it links if any. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. Melah strongly suggests you review such third party’s privacy policies before providing any data to them. Melah is not responsible for the policies or practices of third parties. Please be aware that our website may contain links to other sites on the Internet that are owned and operated by third parties. This Policy does not cover the information practices of those Websites linked to our site. These other sites may send their own cookies or clear GIFs to users, collect data or solicit personally identifiable information. We cannot control this collection of information. You should contact these entities directly if you have any questions about their use of the information that they collect.

  1. Minors

Melah does not knowingly collect personal information from minors under the age of 21. Minors are not permitted to use the Website or services, and Melah requests that minors under the age of 21 not submit any personal information to the Website. Since information regarding minors under the age of 21 is not collected, Melah does not knowingly distribute personal information regarding minors under the age of 21.

  1. Corrections and Updates

If you wish to modify or update any information Melah has received, please contact at (contact@melah.tech) Tell/Whatsapp: +237670344547/+237696013948.

  1. Acceptance of this Privacy Policy

By downloading, installing, and accessing/using the Platform and Services, you are signifying your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, You shall not download, install, access or use the Platform and Services. Your continued Access or Use of the Platform and Services following the posting of changes to this Privacy Policy will be deemed to be the acceptance of such changes.

  1. Modification of the Privacy Policy

The Website Policies and Terms would be changed or updated occasionally to meet the requirements and standards. Therefore, the visitors are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted”.

  1. Governing Law and Dispute Resolution

All disputes arising under or in relation to this Agreement may be referred to arbitration before a sole arbitrator. If the Parties fail to agree on the appointment of a sole arbitrator within the time stipulated under the Cameroonian Arbitration and Conciliation Act, 1996 (the “Act”) the Parties shall approach the competent Court under the Act for appointment of the sole arbitrator. The Arbitration proceedings shall be carried out in accordance with the Act and the Rule framed thereunder and the place/seat of Arbitration shall be Bamenda. The arbitration proceedings shall be conducted in English.

No. and Date of Registration in RCCM: RC.Bamenda.2024B.315 OF 21/06/2024

Copyright © 2024 Melah Information Technologies Co Ltd

You cannot copy content of this page